Javelin / TriMech Author

Joe Medeiros, CSWE

Joe Medeiros is a SOLIDWORKS and PDM Certified Expert. He has been helping SOLIDWORKS users with training, mentoring and implementations since 1998. He combines industry experience with a thorough understanding of SOLIDWORKS products to assist customers in being successful. He shares his experience and expertise through blogs; one of which has been incorporated into the SOLIDWORKS Essentials training manual.

Unblock SOLIDWORKS Installation Zip Files Before Unzipping

Downloaded zip files can be ‘Blocked’ by Windows and this can prevent an executable, such as the SOLIDWORKS Installation Manager from running correctly. To avoid this, the SOLIDWORKS Installation zip file should first be ‘Unblocked.’ To ‘Unblock’ a zip file, right-click on the file and…

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How to change SOLIDWORKS PDM Vault date format

change PDM vault date format

In this post you will learn how to change the SOLIDWORKS PDM Vault date format and why the change may be required. The reason for a SOLIDWORKS PDM Vault date change could be because: The date format defined during the creation of the vault is…

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SOLIDWORKS PDM Archive Server could not open the Windows Registry?

SOLIDWORKS PDM Archive Server could not open Windows Registry

After installing the SOLIDWORKS PDM Client for the first time, the Archive Server must be identified in PDM Administration. When attaching a client computer to an Archive Server, the logged-in User’s Profile is compared to the ‘Attach access’ and ‘Administrative access’ of the user profile….

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Undestroyed Deleted Files Can Negatively Impact SOLIDWORKS PDM Performance

solidworks pdm performance issues

When files are deleted in a SOLIDWORKS PDM vault, these files are placed in the PDM equivalent of the Windows Recycle bin. These files will stay in this location until they are destroyed. Having a large number of deleted files can impact performance negatively. Information…

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SOLIDWORKS PDM Error: ‘The Owner SID on a Per-user Subscription doesn’t exist’…Huh?!

Fixing owner SID pdm error

On occasion, there are error messages generated by our SOLIDWORKS PDM Professional environment which are less than clear. The error message  “The owner SID on a per-user subscription doesn’t exist,” is one of those. This error is nestled away in the Windows Application Event log…

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Is Your SOLIDWORKS PDM SQL Set Up Correctly?

There are a number of Tools that can be used to determine if SQL is set up correctly as described in the SOLIDWORKS PDM / Manage Installation guide. The first two tools are located in the SQL Server Install Center and are located under Tools:…

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Windows June 8 2021 Security Update (KB5003637) Disables Adobe Reader PDF Preview Support in SOLIDWORKS PDM

Issue: the recent Windows Security Update (KB5003637) released in June 2021, may break the integration of Adobe Reader ActiveX within SOLIDWORKS PDM. This can result in a black window when previewing a PDF, or on some systems, this may cause SOLIDWORKS PDM to crash! There…

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How to filter the Windows Event Viewer Logs to help resolve problems

I won’t lie, this article is a bit self-serving as I hope it will be used to shrink the amount of information I have to review when I’m helping customers, but learning how to filter information in Windows Event Viewer logs will be helpful if…

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SOLIDWORKS PDM Failed to Create Local View Registry Error

SOLIDWORKS PDM Local View Error

This article is geared towards troubleshooting a particular error when creating a SOLIDWORKS PDM Local View. The steps outlined in this article can be applied to other scenarios, where creating a Local View has failed. For this particular scenario, examining the PDM User Log, after…

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Check In your SOLIDWORKS PDM local Private State Files so you don’t lose work!

SOLIDWORKS PDM Private State Files

This article is more of a cautionary tale than a technical document. Increasingly I’m seeing customers lose SOLIDWORKS PDM data because of not checking in Private State files. What are Private State Files? According to the SOLIDWORKS PDM Help, “Private State files are files that…

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SOLIDWORKS PDM Error: “Could not copy the file. Cause: The file could not be found.”

SOLIDWORKS PDM Error

This article is part of a series for troubleshooting common, and perhaps not so common, SOLIDWORKS PDM error messages. The error message “Could not copy the file. Cause: The file could not be found.”, can occur when a user launches a SOLIDWORKS PDM Template that…

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Why did my SOLIDWORKS PDM Task Fail?

SOLIDWORKS PDM Task Fail

A SOLIDWORKS PDM Task automates the conversion of SOLIDWORKS files to other file formats, such as PDFs. A PDM Task opens a SOLIDWORKS file, in SOLIDWORKS, and then performs a Save As operation. Occasionally a SOLIDWORKS PDM Task can fail! Reasons for a SOLIDWORKS PDM…

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SOLIDWORKS PDM Error: “Could not create folder. Cause: The file/key name was invalid.”

Could not create folder. Cause: The file/key name was invalid

This article is part of a series for troubleshooting common, and perhaps not so common, SOLIDWORKS PDM error messages. SOLIDWORKS PDM ERROR: “Could not create folder. Cause: The file/key name was invalid.” This reported error can occur when executing a SOLIDWORKS PDM Template. The error…

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Managing Multiple Workflows and Categories in SOLIDWORKS PDM

As the number and complexity of SOLIDWORKS PDM Workflows increases, the tools and strategies to test and troubleshoot workflow becomes increasingly important. In this article, I will look at tools and strategies to deal with multiple and complex workflows: SOLIDWORKS PDM Sandbox Vaults The first…

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SOLIDWORKS PDM Resource Monitor GDI Handles Warning

SOLIDWORKS PDM GDI Handles

After installing SOLIDWORKS PDM 2019, or a later version, you may receive a SOLIDWORKS PDM Resource Monitor Warning that the available GDI handles are critically low for Explorer.exe, as shown in the figure below: What are GDI Handles? GDI stands for Graphical Device Interface and…

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