Despite a lot of fun being had at the Dassault Systemes event Giddy Up at Gilley’s on day 2 of 3DEXPERIENCE World, users and speakers alike were ready to go at 8:30 AM for the hands-on session that our resident Large Assembly Wizard Alin Vargatu and I presented. This session was the Ultimate Guide to Optimizing Imported Geometry, and we showed users various ways that they can save on open times and operational times over the hour and a half of hands-on time with the software. Tips like this make up just one portion of our large assembly workshop and really help ease the pain of working with cumbersome step files.

A packed room for the hands-on session I co-presented with our resident Large Assembly Wizards, Alin Vargatu

Model Mania Results

After one more session, a demonstration of the loader from Aliens, and a quick lunch, the Model Mania contest results were announced in the 3D Playground. The whole team was elated when it was announced that our very own Matt Kokoski defended his title from last year’s competition successfully! The two-time back-to-back champion won a $500 Gift Card and, for the first year ever, the winners were also given a 3D printed copy of the model and revision they created, along with a laminated copy of the drawings themselves. Congratulations Matt!

Matt won the Reseller Model Mania Competition at 3DX World 2024 with a time of 16:15

Congrats Matt!

General Session and Announcements

The general session was filled with excitement and was centered on all of the amazing SOLIDWORKS users in the SWUG and Champions community. There was then an interview with F1 Legend Paddy Lowe, who discussed innovation in the sport, design philosophy, and his current ventures with sustainable fuels. Afterward, we continued to see some early enhancements for SOLIDWORKS 2025, my favorite being a “centered” option in the tab and slot tool, before the big announcement that 3DEXPERIENCE World will be in Houston, TX next year!

F1 Legend Paddy Lowe Speaking at 3DEXPERIENCE World 2024

Casino Night and Elite AE’s

The final event of the week will be casino night, and it will include recognition for the select Application Engineers from around the world who achieved their Elite Status this year. Sarah Taylor and I are the two from TriMech who fulfilled the requirements, including getting 30+ certifications and demonstrating community involvement.

This week has been an amazing opportunity to connect with clients, users, and TriMech and DS employees. The community has been stellar and it’s been so great not just to share favorite tips, tricks, and processes but to also learn so much! Looking forward to seeing everyone again in Houston in 2025!

3DEXPERIENCE World

3DEXPERIENCE World General Session

This morning’s General Session highlighted a few previews of enhancements we can look forward to in future releases of SOLIDWORKS and the 3DEXPERIENCE Platform, and featured a few keynote speakers. One of my favorite speakers was Aneesa Muthana, CEO and Co-Owner of Pioneer Service Inc. and M&M Quality Grinding, who spoke about the importance of diversity, equity, and inclusion in the manufacturing and design industries.

3DEXPERIENCE World General Session

Another favorite speaker of mine was Thomas Silva from Endiatx, who introduced the crowd to their robot pill endoscope which, after it is swallowed, takes pictures of a patient’s digestive system in a quick and non-invasive manner. Manish Kumar, the SOLIDWORKS CEO, also showed off to the crowd, with his moon-walking dance skills!

Model Mania

For SOLIDWORKS newbies and veterans alike, Model Mania is the most fun way to put SOLIDWORKS skills to the test. I took a stab at the modeling challenge this morning, but I’ll have to wait until lunchtime tomorrow for the results to be presented. The winner will be whoever re-created the model to the highest accuracy, the fastest!

3DEXPERIENCE World Model Mania

Breakout Sessions

I stopped into two breakout sessions. The first was “SOLIDWORKS for Seamsters” by Rachael Naoum, where Rachael was sporting some brand new shoes that she designed and handmade with the help of SOLIDWORKS. The second was “101 Things Your Mother Never Told You about Mates” by Tracy Wettig and Chris Brooking. I was so proud to see my own manager, Tracy, rocking it with the assembly mate tips and tricks in front of a packed room!

3DEXPERIENCE World Breakout Session

Fun in the Playground

The 3DEXPERIENCE Playground has a variety of exhibitor booths. The R2D2 and Wall-E model robots made me smile. There was even a real robot (or, a robot arm) decorating cookies with the power of DELMIA!

Hands-on Session

I assisted Sawyer Gara with his hands-on session, “Cloud Connection: Design and Validation”, where he introduced two 3DEXPERIENCE Platform apps, xDesign and Linear Structural Validation. For many of the students, it was their first time using 3DEXPERIENCE Platform tools, and Sawyer led them through the modeling and simulation workflow with great success!

3DEXPERIENCE Training Session

Monday’s General Session had a major focus on the continuous improvements to 3DEXPERIENCE and SOLIDWORKS products we’ve come to know and love. A lot of what was covered was around a central theme of incorporating Artificial Intelligence into our everyday design and engineering process to streamline and optimize going from initial concept to fully realized product. Some of the things hinted at for future updates are going to change the game from generating 3D models. The example used of generating manufacturable bookshelves and coffee tables while only providing the material and a bounding box is groundbreaking. Amongst the excitement were also some great stories from 3DEXPERIENCE and SOLIDWORKS community members and how they leverage best-in-class tools to produce their best-in-class designs.

The session ended with the 2024 version of Don’t Miss This Demo where the Technical Marketing team put on another great edition and teased enhancements coming in SOLIDWORKS 2025. I won’t spoil the fun so you’ll need to go watch the recap to hear about some of the new things coming down the pike. Also, be sure to tune in tomorrow for Episode 2 of this year’s epic!

Instructional Courses and Hands-on Workshops

Each year, members of the greater SOLIDWORKS and 3DEXPERIENCE community come together to create and present exceptional content on topics they are passionate about: this year was no different. I managed to make my way around to a bunch of different user sessions on Day 1. After the General Session, I made my way down to a presentation on SOLIDWORKS CAM to see how to leverage automation to increase CNC Programming efficiency by using APIs. Speaking of APIs, there was another great session by Artem Taturevych who gave an introductory session to using the SOLIDWORKS API in a beginner-friendly, example-based way. There was already a ton of great content packed in and we are only through lunch!

After lunch, I hopped into a training session led by Dassault’s John Milberry who put on an incredible overview of ICAM Foundations, the post-processor technology built into 3DEXPERIENCE’s DELMIA Machining tools. His training gave a great introduction to customizing post-processors and helped solidify concepts that were a little hazy before. After John’s session, I turned my attention to my own presentation happening later in the day. In the final presentation slot for Day 1, I was able to present my Fundamentals of 3DEXPERIENCE Machining which aimed to lay a foundational understanding of the 3DEXPERIENCE CAM roles. I started with a brief overview of the portfolio and wrapped up with a simple hands-on example of bringing a model from SOLIDWORKS into DELMIA and then creating toolpaths. The response exceeded my expectations and led to some great follow-up conversations.

If you are interested in hearing more about any of the topics covered by one of TriMech’s Application Engineers at this year’s conference, we’d be more than happy to discuss!

What to look for on 3DEXPERIENCE World Day 2?

Day 2 kicks off again with a General Session and serves as a continuation of today’s messaging. We then have a whole host of TriMech-led sessions on the docket. Tracy Wettig is co-presenting 101 Things Your Mother Never Told You About Mates, I’ll be back with Sarah Taylor for a Hands-on Workshop Cloud Connection: Design and Validation, and Alin Vargatu is leading the charge on his session titled Ultimate Import Geometry Optimization for Large Assemblies.

TriMech isn’t the only group of presenters tomorrow at 3DEXPERIENCE World and there are a whole host of great sessions. You’ll want to review the daily agenda yourself and find sessions that match your interests. Regardless of what you choose, you’ll for sure find yourself in a great informational session. Stay tuned for Day 2!

Wayne White

Before joining TriMech in 2012, Wayne worked in companies large and small, and in industries including automotive and battery technology. This path led him to TriMech, where he began as a general application engineer supporting clients working with SOLIDWORKS desktop products. Today, he supports clients in their move to the cloud and, through training and support, ensures they take full advantage of the power of the 3DX platform.

How did you make the shift to focusing on 3DEXPERIENCE within TriMech’s collection of products and services?

I have worked for Matt Kokoski throughout my career with TriMech. Beginning about 2017, he started to ask me for help supporting 3DX because it was new at the time and he was a team of one. I was already watching the trend of everything moving to the cloud and wanted to be part of that, so eventually I asked Matt if I could work on 3DX full time.

I have used cloud-based products personally for more than 15 years and I knew the benefits related to data management and backup, and just connecting large amounts of information and making it more usable.

Plus, I liked the idea of marrying CAD with the cloud.

It can be challenging to be on the leading edge of change, since people are naturally resistant. How do you deal with this?

Some people are still resistant to moving to the cloud. That’s not unique to engineering or manufacturing – there’s a societal shift in how we’re using software.

Our most successful 3DEXPERIENCE clients are those who are willing to put some time into making a few simple changes and trying new things. You have to say, “ok, this workflow doesn’t work the same way anymore, I’m open to adapting.”

People like what they’re used to. You build a history of knowledge and skills and we’re presenting you with a different technology and asking you to retool your brain. The first hurdle is encouraging people to make a change, and we do that through education.

Do clients have misconceptions about what it means to use 3DX?

One misconception is that the cloud is not as secure as storing your data at your physical location behind a locked door. We provide clients with all the information they need about Dassault Systèmes’ ISO-certified management systems and risk management practices to protect their data and privacy.

Speaking of education, how do you support client learning?

There are several options. To start, the MySOLIDWORKS platform has excellent on-demand video content that you can watch when it suits you.

And within The TriMech Group, we have training options that are live and interactive. This gives clients a chance to ask very specific questions, which they always do.

I always recommend TriMech 3DEXPERIENCE training because this is how you will truly understand what the platform is capable of. This is how you learn to make informed decisions about how you want to use the environment to suit your specific needs. Training exposes you to features and benefits of the platform that you’re not likely to tap into otherwise.

It makes sense to invest in the best possible use of the system where all your critical data and communication is stored.

Beyond training, we’re always here to answer questions by phone or by email.

Is there an ideal client for 3DX?

Honestly, 3DX can suit the full range of clients. I will say that small- and medium-sized businesses that don’t currently have a data management solution in place are often the most ready to run with it.

Having said that, very large companies have successfully migrated their existing data into 3DEXPERIENCE; it just takes a bit of time to make the transition.

What are the most attractive features of 3DEXPERIENCE that are making clients move to 3DX as a data management solution?

The first thing I would say is that it’s data management out of the box. The second thing is that 3DX offers rules-based standardization among all users, keeping consistency across the board. 3DX is the problem-solver that leads to efficient data management and effective team collaboration.

For 25 years, people got used to managing their own data. The problem of course is that people leave organizations and trying to pick up where that person left off is a daunting task. Nobody can afford to have errors and delays because of inconsistent data management practices.

3DEXPERIENCE Platform

Why should people choose 3DEXPERIENCE training offered by TriMech Group?

Our training courses are home grown and continually evolving, and we bring all of our years of experience using and supporting 3DEXPERIENCE.

We’ve worked with many different types of clients and know what works best in uploading files, setting workflows and revision schemes, rules that are critical to success, etc.

In our six-hour course, for example, we outline everything the client has to look out for in order to make informed decisions about what will work in their organization. We show them the steps, and all the variables that come into play along the way.

It’s really important to consider the needs of existing SOLIDWORKS users vs. non-users, and we cater to both.

Is the 3DEXPERIENCE training content flexible enough to evolve over time?

We’re always making changes. There are common technical questions that most clients have, and we always answer those; at the same time, we definitely reconfigure the training based on interactions with clients and training participants.

Being cloud-based, 3DX itself changes more frequently that SOLIDWORKS desktop users would be used to. Adjusting the training based on platform updates is critical. I actually had a call yesterday from a client interested in taking the training for a second time.

We can add new modules or courses as new 3DX elements are introduced or as we learn more about what a certain group of clients needs. Right now, I’m working on content for more role-specific training courses.

What makes a successful learning environment for a trainee?

People should come ready to participate. I encourage a comfortable learning space by telling everyone that I also started at zero with 3DEXPERIENCE, and that all questions are welcome. Even when we’re learning together online, you can easily communicate with the instructor. I want people to ask the questions that make their learning valuable.

Businesses who invest in training and development for their people clearly demonstrate that the organization is committed to the platform and this leads to greater success overall.

Why does your team stand out?

I’m proud of the TriMech 3DEXPERIENCE training team because I feel we are among the most advanced. We can answer the basic questions about how 3DX works and we’re also well past that. We’re on top of the evolution of the platform in a proactive way. Combine that with our experience up to this point, and we can quickly solve issues that clients run into.

3DX is a massive platform with far-reaching applications and our client base is diverse. The exciting part is watching clients push the boundaries of its capabilities. Imagine an organization with more than 100 users across many different departments.

We can support any client, small or large, anywhere in the world. For me, this is special and different from my first 10 years in the business. It’s cool that I’m on calls with people in Europe, India, and China.

Are you interested in TriMech 3DEXPERIENCE Training or Support?

Learn more about the 3DEXPERIENCE training courses available and the 3DEXPERIENCE support options for TriMech clients »

DELMIAWorks could be the right solution if you want to streamline your manufacturing processes and increase your efficiency. With DELMIAWorks, you can manage your entire business from a single platform, saving time and reducing the risk of errors. It offers many features and capabilities to take your business to the next level.

Capabilities of DELMIAWorks include:

• Estimating
• Order Entry
• Scheduling
• Inventory Control
• Manufacturing Bill of Materials (BOM)
• Warehouse Management
• Purchasing
• Quality Control
• Finance
• MES

Estimating With DELMIAWorks (IQMS)

With the estimating module, businesses can create accurate cost estimates for their products and services, considering the cost of materials, labor, and overheads. The solution also allows companies to perform what-if scenarios to help identify the most cost-effective solutions. Estimating module features:

• Managing the Bill of Manufacturing and product structures
• Maintain and update products cost information easily
• Track cost changes over time
• Manage quotes and proposals

Order Entry with DELMIAWorks

With the order entry module, businesses can manage customer orders from start to finish, from receiving the order to shipping the product. The solution allows enterprises to create orders, manage order status, and track order history quickly and easily. Order Entry module features:

• Manage pricing and discounts
• Provide customers with accurate pricing and apply discounts and promotions as needed
• Gain real-time visibility into inventory levels
• Manage customer information and communication
• Generate customer reports

Scheduling with DELMIAWorks

Scheduling is a critical component of any successful business, and DELMIAWorks offers a range of features that will streamline your process and improve the accuracy of your schedules. Scheduling module features:

• Create and manage production schedules
• Generate plans in real time with lead times, setup times, and run times in mind
• Optimize schedules based on specific performance metrics
• Manage schedules for multiple locations from a single platform

Inventory Control with DELMIAWorks

Inventory Control is one the most critical factors for Shop Floor accuracy efficiency for part material accuracy. From tracking inventory progress to outsourcing parts from the manufacturing process and reducing the inventory time or casting necessary materials to meet the demands, manufacturing inventory software modules from DELMIAWorks helps solve your supply chain challenges. Inventory Control module features:

• Automatically generate purchases or production orders to replenish stock as needed
• Manage production procurement, including material requirement planning and capacity
  planning

MFG BOM with DELMIAWorks

DELMIAWorks offers many capabilities to manage your manufacturing Bill of Manufacturing. A significant component of manufacturing your products is your Bill of Manufacturing. MFG BOM module features:

• Accurately address inventory requirements
• Calculate the total cost of production
• Accurately determine each product’s selling price

Warehouse Management with DELMIAWorks

DELMIAWorks provides end-to-end visibility and control over your warehouse operations, enabling you to streamline your processes, increase efficiency, and improve overall performance. Warehouse Management module features:

• Manage the entire lifecycle of a product within a warehouse, from receiving to storage,
  picking, packing, and shipping.
• Gain real-time time tracking and visibility for inventory levels and product requirements, and
  information
• Monitor and manage warehouse operations
• Support multiple storage types, such as bulk storage, shelving, and pallet racking, with ease
• Generate reports that provide insights for KPIs such as inventory levels, picking times, and
  order fulfillment rates

Purchasing with DELMIAWorks

As a comprehensive digital solution, DELMIAWorks offers advanced purchasing functionality that enables you to streamline your procurement processes, increase efficiency, and drive cost savings. Purchasing module features:

• Manage the entire procurement process, from identifying the need for a product or service
  to receiving and paying for the goods
• Track suppliers and make an informed decision about which suppliers to use
• Gain real-time visibility into the status of purchase orders
• Generate reports on procurement activities

Quality with DELMIAWorks

With the quality management module, businesses can create and manage quality control plans, define inspection points, conduct inspections, and track the results of these inspections. Quality module features:

• Gain real-time visibility into quality control activities
• Track and manage issues during production as well as root causes to prevent similar
  problems

Finance with DELMIAWorks

The IQMS financial module includes features for managing financial transactions, such as accounts payable and accounts receivable. Financial module features:

• Automate processing of invoices and payments
• Generate financial reports and analytics to track KPIs
• Manage budgeting, forecasting, and cost accounting

MES Real Time Data Collection

MES real-time data in DELMIAWorks / IQMS is used to monitor and control various aspects of the manufacturing process, including production line performance, machine utilization, resource allocation, and product quality. It provides manufacturers with the ability to improve efficiency, reduce waste, and increase the speed and accuracy of decision-making.

In Summary

DELMIAWorks (IQMS) delivers solutions that enable businesses to be lean, agile, and competitive without needing expensive third-party software interfaces. The processes are streamlined across discrete, repetitive, and batch-process manufacturing environments, built-to-order or build-to-stock supply chain models. Because all modules are designed, developed, and supported by DELMIAWorks, they operate as a powerful and cohesive solution capable of handling all your extended ERP needs with a single database – locally on the cloud.

Request a DELMIAWorks Demo with TriMech

Are you interested in learning more about DELMIAWorks and how it can help your business? Request a demo with one of our experts to see the platform in action, learn about its user-friendly interface, and discover its range of features that will benefit your business. We will also answer any questions you may have during a Q&A session at the end of the demo.

Some of the top industries that use DELMIAWorks include Aerospace, Assembly, Automotive, Food and Beverage and even Packaging. All these industries need to have a single platform to integrate inventory management, procurement, planning, sales, CRM, shipping, production, financing and even business intelligence. Let’s take a deeper dive into each industry to see how they take advantage of DELMIAWorks.

1. Aerospace
2. Assembly
3. Automotive
4. Food and Beverage
5. Packaging

Aerospace Industrial Applications

Defense and aerospace manufacturers face aggressive delivery cycles, complex global supply chains, a strict industry compliance and a cyclical sales process. DELMIAWorks aids these A&D companies by helping them avoid the turbulence with industry-specific manufacturing ERP & MES software. From PPAP/APQP to Gage R&R and FMEA to SPC and PLM, your aerospace and defense quality issues are covered comprehensively. Aerospace-specific features include:

• Fulfill AS9100 REV D requirements
• Extended single source for all your data, from production through distribution
• Detailed MRP and demand planning, including forecasting and part cost analysis, to help you better manage your global supply chain while still maintaining lean practices
• Scheduling tools designed to handle your specific processes and materials
• Quality management and document control system with unparalleled real-time data throughout the entire system for enterprise-wide visibility and accountability

Aerospace and defense industry

Assembly Industrial Applications

Mass production became a reality with the invention of assembly line manufacturing. Even with the continued advantage of using this method, it is hard to find tools that can assist with production planning, product life-cycle management and maintaining quality products throughout the process. DELMIAWorks provides features such as dispatch lists, labor reporting, sub-assembly support and line clearance security. Assembly-specific features include:

• Assembly configuration flexibility for both continuous and batch production
• BOM management for visibility across every step of production
• Labor reporting for labor focused manufacturing
• Process security with the ability to certify your separate processes or certify your employees for greater security
• Product lifecycle management that will track products from the design and quoting process through assembly and to the end of the life of the product

Assembly industry

Automotive Industrial Applications

DELMIAWorks offers EnterpriseIQ, a powerful solution tailored to meet the unique challenges of the automotive industry.
To manage increasing customer demands, always evolving industry standards and strict compliance requirements, Tier
1, 2 and 3 automotive suppliers worldwide turn to DELMIAWorks for industry-specific ERP functionality to increase their competitive advantage and remain lean. Automotive-specific features include:

• Tools supporting ISO and TS standards
• Wireless warehouse management system and labeling capabilities
• Automatic VIN and serialized label generator to avoid manual labeling
• Fully automated EDI processing
• Product lifecycle management (PLM) to easily track products from the design and quoting process through assembly and to the end of the life of the product
• Release control management
• Multi-dimensional sales forecasting to aid in predicting inventory requirements
• Preventative/predictive maintenance tracking that will keep you informed to avoid surprises and setbacks in production

Automotive industry

Food and Beverage Industrial Applications

Food safety regulations, ingredient traceability, shelf-life tracking, recipe management and seasonal demand forecasting are just a few of the ever-changing challenges that Food & Beverage manufacturers face on a daily basis. Whether you specialize in produce, beverages, frozen entrees or canned goods, with the industry-specific ERP and MES solution from DELMIAWorks, F&B manufacturers gain the tools necessary to succeed and flourish. Food and beverage-specific features include:

• Two-way lot traceability with robust labeling options to avoid costly mislabeling errors and regulatory fines
• Recipe flexibility with batch processing capabilities and industry-specific BOMs that assist reformulation
• Multiple UOMs supported (volume, weight, pounds, cases, etc.)
• Individual and multi-plant seasonal demand forecasting
• Accurate and transparent inventory control by user, including batch, lot and serial number traceability to optimize turns and track expiration or best-by dates
• Private labeling functionality
• Robust scheduling engine to handle volume scheduling, advanced sequencing, wait times and other complex scheduling requirements

Food and beverage industry

Packaging Industrial Applications

From recyclable clamshells to top down bottles and pharmaceutical foil blister packs to flexible pouches, the packaging industry design solutions that provide security, protection, convenience and marketing to the world. But with these innovations comes a unique set of manufacturing necessities, such as the need for detailed lot traceability, accurate part labeling and production flexibility. That is why your packaging company deserve a packaging-specific manufacturing ERP & MES software that fits their needs and can effortlessly transition to mobile as needed. Packaging-specific features include:

• Document control view internal and external documents, as well as email, from secure document control libraries with complete audit trails and history
• Flexible units of measure Whether you are storing in eaches, producing in grams or purchasing in lots, constantly changing units of measure can get complicated
• Lot and serial traceability for more accurate and compliant inventory control is easily achievable with complete lot number tacking and traceability
• Regrind usage & consumption features Add and consume raw materials that are not a part of the master inventory, including functionality to track scrap rates, regrind
  usage, parison/flash and runner/sprue for material consumption

Packaging industry

Learn more about DELMIAWorks

Factories across all industries face similar weaknesses when it comes to total visibility on the end-to-end process. Yet, each industry has specific needs that are unique to them. DELMIAWorks is comprised of multiple specialized features that allow you to capture those unique pain points within your manufacturing process.

So in this article and video we’ll try to answer those questions and highlight some of the key differences between the desktop and cloud-connected versions of SOLIDWORKS software now available to purchase.

SOLIDWORKS Desktop vs 3DEXPERIENCE Comparison Matrix

Choosing the version that is right for your business really depends on how you are going to be using SOLIDWORKS and your requirements, here is a comparison list to help with the decision process, the bolded solution denotes the preferred choice:

Questions and Answers for SOLIDWORKS vs 3DEXPERIENCE

Listed below are common questions that relate to 3DEXPERIENCE SOLIDWORKS:

Q: What are 3DEXPERIENCE SOLIDWORKS Roles?

A: The 3DEXPERIENCE® SOLIDWORKS® roles are for designers and engineers who need comprehensive and robust set of product design capabilities along with cloud-based collaboration and data management.

The 3DEXPERIENCE SOLIDWORKS roles feature the industry-leading SOLIDWORKS Desktop CAD for rapidly creating sophisticated 3D models of parts and assemblies and production-ready 2D drawings, along with application-specific tools for sheet metal, weldments, surfacing, molds, tools and dies, plastics, electrical and piping routing and photo-realistic renderings of products.

With all data saved securely on the 3DEXPERIENCE platform, users can manage, view and share their data anytime, anywhere and on any device. 3DEXPERIENCE SOLIDWORKS roles make it easy for engineers and designers to collaborate in real time with their entire business ecosystem, including customers, partners, and suppliers, and deliver a product development experience never before possible.

Q: What is the difference between a 3DEXPERIENCE application (App), a Role, and a commercial Offer?

A: A role is a set of applications (web-based apps) that are necessary for a you to fulfill a job function. An Offer is a commercial bundle that includes a collection of roles.

Q: What is a 3DEXPERIENCE SOLIDWORKS Named User License

A: 3DEXPERIENCE SOLIDWORKS is licensed from the 3DEXPERIENCE Platform with named user licensing. A license is assigned when an administrator grants a role to you. A role determines the 3DEXPERIENCE services and apps that you are entitled to use. a 3DEXPERIENCE SOLIDWORKS license does not issue a serial number. The license is not tied to a particular machine. There is no need to activate, deactivate, or show licenses

Q: What are the benefits of 3DEXPERIENCE SOLIDWORKS?

A: 3DEXPERIENCE SOLIDWORKS offers many benefits and advantages over SOLIDWORKS Desktop including:

• Industry-leading SOLIDWORKS 3D CAD capabilities
• Safe and secure cloud data management
• Simplified collaboration with team members, customers and suppliers
• Data accessible anywhere, anytime and from any device
• Deployment is simplified to stay up-to-date with the latest enhancements
• All critical updates are automatically installed when starting the application
• Administrative and IT overhead is reduced with turnkey collaboration and data management capabilities on the 3DEXPERIENCE platform
• You can seamlessly expand your product development through a broad portfolio of roles available on the 3DEXPERIENCE platform

Q: Is SOLIDWORKS Desktop being replaced by 3DEXPERIENCE SOLIDWORKS?

A: No, the 3DEXPERIENCE SOLIDWORKS roles are not replacing SOLIDWORKS Desktop. Both the desktop and cloud solutions will be available for the foreseeable future, offering flexibility of choice based on your needs and situations.

Q: Does 3DEXPERIENCE SOLIDWORKS run on the cloud?

A: Yes and No, the 3DEXPERIENCE SOLIDWORKS CAD licenses (Standard, Professional, and Premium) do not run on the cloud and are essentially the same as SOLIDWORKS Desktop. The software is installed on your local hard drive and connects with the 3DEXPERIENCE Platform when SOLIDWORKS is running. You can learn about how the software interacts differently. The 3DEXPERIENCE version of the software is called ‘SOLIDWORKS Connected’ to denoted that it is a platform connected version. This allows you to install the software on any machine, and connect to 3DEXPERIENCE with a named user license (rather than a serial number installation)

3DEXPERIENCE SOLIDWORKS licenses also include other 3DEXPERIENCE roles, most of which are browser based and work exclusively on the cloud, they are:

• 3D Creator Role is a browser-based 3D parametric modeling role on the 3DEXPERIENCE platform that lets teams create conceptual and detailed designs easily (available with Standard, Professional and Premium).
• 3D Sculptor Role is a browser-based subdivision modeling role on the 3DEXPERIENCE platform that lets teams create highly stylized, organically and ergonomically shaped products quickly and easily (available with Professional and Premium).
• 3DEXPERIENCE SOLIDWORKS Simulation Designer is a desktop-based simulation role connected to the 3DEXPERIENCE platform, providing linear static structural and time-based motion analysis capabilities for parts and assemblies (available with Premium only).
• 3DSwymer is a browser-based role on the 3DEXPERIENCE platform for centralized team collaboration offering secure data storage and sharing, tailored dashboards, social communities and more (mandatory with 3DEXPERIENCE roles).
• Collaborative Industry Innovator is a browser-based role on the 3DEXPERIENCE platform for product lifecycle management featuring issue, change and route management, 3D visualization and markup, Kanban-style task management and more (mandatory with 3DEXPERIENCE roles).

Q: Is an internet connection required to run 3DEXPERIENCE SOLIDWORKS?

A: Yes, An internet connection is required. Similar to other cloud centric applications, 3DEXPERIENCE SOLIDWORKS roles require an internet connection. However, they also maintain an invisible local cache on the your machine should the internet connection become unstable. You can continue working on your model and save locally until the internet connection is restored or you are ready to commit your changes.

Additionally, being a cloud centric application brings many advantages. You can install and use the SOLIDWORKS CAD on as many machines as you wish. Your data is always safe and secure on the cloud and you can instantly share your designs with your team members across your entire business ecosystem.

Q: Can you use 3DEXPERIENCE SOLIDWORKS and SOLIDWORKS Desktop to work on the same data?

A: Yes. When files have been saved on the 3DEXPERIENCE platform they can be opened in either application and can be worked upon. A named user license of Collaborative Designer for SOLIDWORKS is required for each user of SOLIDWORKS Desktop to enable them to manage the data on the 3DEXPERIENCE Platform. Additionally, you should be on the latest release of SOLIDWORKS Desktop when working with Collaborative Designer for SOLIDWORKS.

Q: Can administrators assign a different 3DEXPERIENCE SOLIDWORKS role to give users access to more capabilities?

A: Yes, assuming the platform administrator has available licenses, s/he can instantly assign new licenses to users in order to give them access to more capabilities. For example, if the user already has 3DEXPERIENCE SOLIDWORKS Standard, the administrator can give access to 3DEXPERIENCE SOLIDWORKS Professional or Premium. On first consumption of the license, the license is locked for a 30-day period and therefore cannot be reassigned to a different user until the period has expired.

Q: Can templates be managed on the 3DEXPERIENCE platform?

A: No. Currently templates are stored on the disk locally and referenced from the local folder.

Q: Can design libraries be managed on the 3DEXPERIENCE platform?

A: No. Currently, design libraries are stored on the disk locally. Administrators may want to create a standard library on the 3DEXPERIENCE platform and provide read access to the users.

Q: Can you install other SOLIDWORKS products (CAM, Plastics, Flow Simulation, Inspection, PDM, Manage) with the 3DEXPERIENCE SOLIDWORKS roles?

A: No, SOLIDWORKS Desktop portfolio applications such as Inspection, Composer, MBD, etc. cannot be installed with the 3DEXPERIENCE SOLIDWORKS installation. They are not supported. All saved data can be easily exported in the desired format (including SOLIDWORKS file format), if the customer needs it for standalone applications or for offline collaboration.

Q: If my business has SOLIDWORKS Desktop and PDM/Manage should I switch?

A: Probably not, your business will likely have a customized PDM system to meet your requirements. 3DEXPERIENCE Works Governance is an out of the box PDM/PLM solution better suited to businesses that are new to SOLIDWORKS, or presently do not run a PDM system.

Still have questions about SOLIDWORKS vs 3DEXPERIENCE or need pricing?

Contact us and we’ll be happy to answer your SOLIDWORKS vs 3DEXPERIENCE SOLIDWORKS questions and provide you pricing information for both versions.

SOLIDWORKS Desktop Licenses – Stand-Alone & Network

SOLIDWORKS desktop versions are installed on local machines. A serial number tells SOLIDWORKS if it is a stand-alone or network license, and whether it’s SOLIDWORKS Standard, Professional, or Premium. Stand-alone licenses are one seat per serial number and will function on only one machine at a time. Network licenses are pools of floating seats managed by a server machine. Clients are responsible for maintaining their own server, or servers. This can be a considerable expense for large organizations.

For smaller organizations with just a few users file management is often done just through Windows, which can be a problem if strict rules are not followed, frequent backups are not made, or hardware fails. Larger organizations usually use SOLIDWORKS PDM, or another data management system for archiving, revision control, etc. IT departments are typically tasked with maintaining this infrastructure. Learn more about SOLIDWORKS Desktop »

3DEXPERIENCE SOLIDWORKS

3DEXPERIENCE SOLIDWORKS is a cloud-based version that utilizes the 3DEXPERIENCE platform for file storage, data management, and team collaboration, along with extra features and applications. SOLIDWORKS itself is still installed locally, but installation is initiated through the platform, there is no serial number to activate or server machine to set up.

Licensing is based on the named-user model and handled through the cloud. Access is granted to users by an administrator based on the roles they have been assigned. This allows SOLIDWORKS to be installed on any number of machines, and users can simply log in whenever and wherever needed. All a user needs are internet access and the 3DEXPERIENCE platform, and their SOLIDWORKS license is always at hand.

Just like the desktop versions, 3DEXPERIENCE SOLIDWORKS comes in Standard, Professional, and Premium tiers. Unlike the desktop versions, perpetual licenses are not available for the platform. The cost of a license is based on the roles assigned to a user. Users and roles can easily be dropped or added as needed.

This is a great option for companies looking to simplify their IT environment, since the platform handles all license and file management. It’s also a great option for users who want to be able to work from nearly anywhere. Learn more about 3DEXPERIENCE SOLIDWORKS Offers »

Collaborative Designer for SOLIDWORKS

This 3DEXPERIENCE platform role provides an add-in to connect an existing desktop license of SOLIDWORKS to the platform. This makes the advantages of the platform, including cloud storage, file management, revision control, team collaboration, and more available to desktop SOLIDWORKS users. Learn more about Collaborative Designer for SOLIDWORKS »

3DEXPERIENCE SOLIDWORKS Student

Students interested in obtaining their own educational license of 3DEXPERIENCE SOLIDWORKS have not been left behind. This inexpensive educational license is intended for individuals, rather than for institutions needing bundles of licenses for research or teaching. There is also a traditional desktop student edition. Learn more about 3DEXPERIENCE SOLIDWORKS Student »

3DEXPERIENCE SOLIDWORKS for Makers

Technology-loving makers and hobbyists haven’t been forgotten either, as there is another affordable version of 3DEXPERIENCE SOLIDWORKS tailored to them. As an added benefit, the Made in 3D Community, where makers can interact with and be inspired by each other, is provided for free. Learn more about 3DEXPERIENCE SOLIDWORKS for Makers »

So, what is 3DEXPERIENCE SOLIDWORKS?

3DEXPERIENCE SOLIDWORKS is not only a means of connecting SOLIDWORKS to the 3DEXPERIENCE platform, but also the ideal software for small teams who want desktop CAD and easy collaboration on the cloud. Combining the power of SOLIDWORKS desktop with the power of the platform could be the ideal solution for those looking to simplify their SOLIDWORKS licensing and file management, while simultaneously unlocking new possibilities made available by the cloud.

Does the SOLIDWORKS Cloud Offer include SOLIDWORKS Desktop?

No, if you want SOLIDWORKS Desktop with some of these cloud apps then you should look at 3DEXPERIENCE SOLIDWORKS Offers.

What can be achieved with the SOLIDWORKS Cloud?

With intuitive, task-oriented apps, you can create mechanical, complex-shaped, frame structured, and sheet metal designs; 2D drawings; photo-realistic renderings; and product documentation and 3D annotations. Built-in data and product lifecycle management in the cloud means you can manage product information, hassle-free, from any device allowing you to focus on design through manufacture.

Collaborate in real time across disciplines, departments, and your entire business ecosystem, including customers, partners, and suppliers. As your business and needs grow, add new tools that work together seamlessly, and have a consistent user experience so you can design, validate, and manage the development of your products in one place, on the platform.

What’s included with SOLIDWORKS Cloud?

The following 3DEXPERIENCE Roles/Apps are included with the new SOLIDWORKS Cloud Offer:

1. 3D Creator: Browser-based 3D parametric modeling role on the 3DEXPERIENCE platform that lets teams create conceptual and detailed designs easily.
2. 3D Render: Easily create & share photo-realistic renderings of your product to promote a design and deliver stunning content for customer engagements. Using a fully scalable cloud infrastructure, 3D Render is the perfect rendering app for extending the value of CAD product design into marketing, sales, and after-sales.
3. 3D Sculptor: Browser-based subdivision modeling role on the 3DEXPERIENCE platform that lets teams create highly stylized, organically and ergonomically shaped products quickly and easily.
4. 3D Sheet Metal Creator: An intuitive, browser-based solution that offers associative parametric sheet metal design capabilities to build components, assemblies and enclosures.
5. 3D Structure Creator: Is a browser-based solution for engineers and designers to create feature-based frames and structures.
6. Manufacturing Definition Creator: A browser-based solution that organizes and communicates PMI and MBD information directly on 3D models.
7. Drafter: Reduces the time and cost of your design-to-manufacturing process by generating drawings of 3D parts and assemblies (note at this time SOLIDWORKS Drafter is a cloud-connected application and is installed on your desktop).
8. Collaborative Industry Innovator: Browser-based role on the 3DEXPERIENCE platform for product lifecycle management featuring issue, change and route management, 3D visualization and markup, Kanban-style task management and more.
9. 3DSwymer (formerly Collaborative Business Innovator): Browser-based role on the 3DEXPERIENCE platform for centralized team collaboration offering secure data storage and sharing, tailored dashboards, social communities and more.

What is the SOLIDWORKS Cloud Offer Key Capabilities?

• Powerful: Parametric and subdivision modeling in the cloud with next-generation 3D design
  • Easily create conceptual and detailed designs for components and assemblies of any complexity using flexible design workflows and built-in intelligence.
  • Create complex surfaces quickly using intuitive push-pull interaction to shape your design and automatically convert subdivision surfaces to geometry when finished.
  • Automate tasks as you never could before, from sketching to feature selection and much more, with Design Assistant, the artificial intelligence engine on the 3DEXPERIENCE platform.
  • Understand structural requirements due to defined loads and constraints before creating geometry, using Design Guidance to easily explore optimal material distribution.
  • Iterate rapidly and change design intent without the rework associated with traditional parametric modeling. With all your data on the platform, you don’t need to worry about the structure of parts and assemblies up front—it can be changed at any point of the process.
• Streamlined: Specialized design, photo-realistic rendering, and innovative product documentation
  • Build complex models for a broad range of industries with ease, using specialized capabilities for sheet metal, cast parts and weldments, surfacing, and more.
  • Design sheet metal components with automatically generated flat patterns and create fully detailed frames with accurate cut lists that are ready for fabrication.
  • Create photo-realistic product renders and 360 degree turntable animations directly from the design reference so you can highlight your product’s value, enable partners, and win more customers—all while manufacturing your product.
  • Avoid costly discrepancies between models and physical parts with the ability to quickly add product manufacturing information and share it with suppliers, reducing the risks when moving from design to production.
  • Quickly generate 2D drawings of parts and assemblies from your 3D models, reducing the time and cost of your design-to-manufacturing process.
• All SOLIDWORKS Cloud solutions work together seamlessly making data management, sharing and collaboration easy. The SOLIDWORKS Cloud can take advantage of the following platform capabilities:
  • View, share, annotate, discuss and manage designs from anywhere, at any time and on any device with a web browser.
  • Store all your product data in a centralized, secure location and access it from any device without having to install specialized software.
  • Manage the lifecycle of CAD data and documentation across disciplines and CAD applications.
  • Track issues, changes, and routes, and reduce conflicting edits from multiple contributors with built-in revision control. Create digital markups directly from the design data for use throughout the change process.
  • Easily visualize ideas and concepts and share with everyone, fostering innovation, with built-in collaboration tools such as communities and conversations.
  • Communicate among teams in one central location and conduct spontaneous and casual brainstorming sessions thanks to infinite virtual whiteboards.

3DSwymer Apps

Key Apps included with 3DSwymer

In the image above, you can see the list of Apps a user has access to with the Roles. Some of the most used Apps are:

• 3DDrive – Secure cloud file storage. 3DDrive can be synced to your desktop and can store any kind of data, including CAD files and other document types.
• 3DPlay – A browser-based file previewer. Can open 3D files (as well as non-CAD file types) and perform basic markup capabilities like measurements, section views, and annotations.
• 3DSwym – Create and join communities to enhance collaboration across your team(s). Post updates, ideas, surveys, wikis, and more, all in the center of your interconnected 3DEXPERIENCE ecosystem.

3DSwymer in action

Also included in the Role are some tools in the 3DEXPERIENCE Platform that aren’t necessarily a standalone App – like 3DDashboard which allows you to view and create custom Dashboards, and 3DSearch which provides the ability to search all of the data in your Platform.

What does the name “3DSwymer” mean?

First of all, it’s pronounced “3D-Swimmer”. Since 2014, 3DSwym has been the home of online communities hosted by Dassault Systemes. “Swym” stands for “Say What You Mean”. Because collaboration is at the core of all 3DEXPERIENCE Platform products, we can think of 3DSwym as a central component to 3DEXPERIENCE.

So why is a user of 3DSwym called “3DSwymer”? Well, most Roles on the 3DEXPERIENCE Platform have titles that are what we consider “agent nouns” in English – words that end in “-er”, “-or”, or “-ist” and represent the doer of a verb. A few examples of Roles that follow this format include “Collaborative Industry Innovator”, “Electrical Schematics Designer”, and “3D Sculptor”. When a user is assigned a Role, you can think of it as a title that generally aligns with certain duties that person may have.

This initiative will allow DS and Business Partners (i.e., Distributors, Value-Added Resellers) to streamline and improve many aspects of the business, including support, subscription and training.

As a result, your organization’s SOLIDWORKS records (licensed products, contacts, etc.) will be transitioned into a new business system on April 10, 2023, and will lead to the following changes for you and your team:

SOLIDWORKS Subscription Services

With the new DSx Client Care & Order Portal you will no longer need to assign a product to a member in the SOLIDWORKS Admin Portal to grant Subscription Service benefits. Similarly, individuals will no longer need to register a SOLIDWORKS Serial Number to gain Subscription Service benefits.

Rather, entitlement will be defined at the organizational level. Your organization will be entitled to Subscription Service benefits as long as you own and maintain SOLIDWORKS products. Any contact within your organization will be considered entitled.

All individuals who were administrators or members in the SOLIDWORKS Admin Portal have already been moved to DSx Client Care and Order as contacts. You do not need to add them again and you no longer need to visit the SOLIDWORKS Customer Portal.

3DEXPERIENCE ID

When accessing the DSx Client Care & Order Portal you and your team will be prompted to authenticate with a 3DEXPERIENCE ID when accessing many of the DS websites and services, including Software Downloads, Training, Knowledge Base or Support.

Note: To log in to the DSx Client Care & Order Portal use a 3DEXPERIENCE ID, this is the same email address and password you currently use for your SOLIDWORKS ID today.

3DEXPERIENCE ID 3DPassport

Frequently Asked Questions

How do I access the new DSx Client Care & Order Portal?

Visit https://dsxclient.3ds.com/ and use your 3DEXPERIENCE ID / SOLIDWORKS ID. If you do not currently have an ID you can create one from the  page

What is changing about the way SOLIDWORKS manages my identity and entitlements?

1. A new account entitlement system: SOLIDWORKS has begun a multi-stage project to unify our customer records with the system that manages all other 3DEXPERIENCE® brands at Dassault Systèmes, called DSx Client Care & Order.
   • The first set of resellers and their customers have already migrated to the new system.
   • To find out whether your reseller and your records have migrated and how to manage your subscriptions going forward, visit the DS website to see if your SOLIDWORKS Value Added Reseller has transitioned your records »
2. A new login page: Beginning in January 2023, all users will see and use the the 3DEXPERIENCE login page on sites like solidworks.com, my.solidworks.com, and 3ds.com.

Read on to learn what this means for you and how to log in with your SOLIDWORKS ID.

I am new to SOLIDWORKS. What do I need to know?

If you are new to SOLIDWORKS, these changes affect the way your subscription was set up and how you access it.

• Your account was created in the new system if your SOLIDWORKS order email does not mention the Customer Portal. Follow the steps in item: How do migrated customers access their Subscription Services benefits? to access your subscription. You will only use a 3DEXPERIENCE ID and you do not need the Customer Portal or a SOLIDWORKS ID.
• Your account was created in the existing SOLIDWORKS system if the first instruction in your SOLIDWORKS order email is to go to the Customer Portal, where you create your SOLIDWORKS ID using your serial number. Then when you access your product download or training, you enter your SOLIDWORKS ID in the 3DEXPERIENCE login page.

Can I log in on the 3DEXPERIENCE login page with my SOLIDWORKS ID?

Yes! If you have a SOLIDWORKS ID, such as the one you use to log in to the SOLIDWORKS Customer Portal, use it to log in on the DSx Client Care & Order 3DEXPERIENCE login page.

• Email address: Enter the email address for your SOLIDWORKS ID.
• Password: Enter your SOLIDWORKS ID password.

For most users, that’s all it takes, but some people with SOLIDWORKS IDs may need to create a new password if you can’t remember it or if you are prompted to do so. Going forward, you will use this password to log in on 3DEXPERIENCE login screens.

3DEXPERIENCE ID 3DPassport

Why is it important to use the same email address for my SOLIDWORKS and 3DEXPERIENCE logins?

Switching to the 3DEXPERIENCE login page is part of the project to unify two separate authentication and customer record systems. We will use your email address to join your SOLIDWORKS ID and existing entitlements with your 3DEXPERIENCE ID in DSx Client Care & Order.

Does it matter if the passwords are different for SOLIDWORKS and 3DEXPERIENCE logins?

No, it doesn’t matter if the passwords are different. Only your email address matters. If you do have different passwords, use the one for your 3DEXPERIENCE ID in the 3DEXPERIENCE login screen, and the one for your SOLIDWORKS ID if you see the SOLIDWORKS login screen. You will manage these passwords separately.

How does the dual login system work?

The 3DEXPERIENCE login page communicates with the SOLIDWORKS account system. The first time you log into the 3DEXPERIENCE login page with your SOLIDWORKS ID, it finds it in the SOLIDWORKS system and creates a mirror account in 3DEXPERIENCE. Your email address is the link between the two systems. This mirror account allows you to have different passwords in the two systems.

What does the transition to the new customer record system mean for me?

People whose reseller and records have been migrated need to know about the new way subscriptions are managed. Visit the DS website to determine if your records have been migrated based on where you live or the specific reseller that supports you »

I have not been migrated. What do I need to know?

If your existing account has not been migrated, you will continue to set up your subscription by registering your serial number in the SOLIDWORKS Customer Portal, which will continue to use the SOLIDWORKS login page until the migration is complete.

How do migrated users access their Subscription Services benefits?

Migrated customers no longer need to visit or register serial numbers in the Customer Portal.

Going forward, entitlement will be defined at the organizational level. Your organization will be entitled to Subscription Service benefits as long as it owns and maintains SOLIDWORKS products. Any contact within your organization will be considered entitled.

Your individual Subscription Services benefits will now be assigned by your Administrator. When you want to access Software Downloads, Training, Knowledge Base or Support, you simply log in and the system will look up your entitlements in the new system.

If you are new to SOLIDWORKS and your reseller and region have been migrated, you do not need to go to the Customer Portal. You create your 3DEXPERIENCE ID using the same email address that your Administrator used when they added you as a contact.

Should you have any issue with your Subscription Service benefits, please contact your SOLIDWORKS Administrator or Reseller. If you are a TriMech, Javelin, or Solid Solutions client you can contact us.

Why is this transition happening?

Dassault Systèmes (3DS) has been working towards a unified ordering and support management system to improve many aspects of their business, including the end-user experience. Their goal is to have clients across all 3DS brands serviced by a single business system. This will allow 3DS and Business Partners (i.e., Distributors, Value-Added Resellers) to give you a best in class experience.

Are more changes coming?

In the coming months, DS will slowly transition all users to DSx Client Care & Order through a phased approach to minimize disruptions.

After the migration is complete later this year (2023), the 3DEXPERIENCE login system will stop communicating with the SOLIDWORKS account system and your account will live on as a 3DEXPERIENCE ID.

Additional Tips

Here are some tips for responding to login messages and other questions about the new experience.

I am a migrated user, and I already have a 3DEXPERIENCE ID. What should I do?

• If you only have a 3DEXPERIENCE ID, use it to log in.
• If you have a SOLIDWORKS ID and a 3DEXPERIENCE ID with the same email address, use the 3DEXPERIENCE ID to log in.

My Subscription Service benefits don’t seem right. What should I do?

If you are a migrated user, contact your SOLIDWORKS Administrator or Reseller. If you are a TriMech, Javelin, or Solid Solutions client you can contact us.

If you are not a migrated user, make sure you have registered your serial number in the Customer Portal. For additional assistance, contact your Administrator or if you are a TriMech, Javelin, or Solid Solutions client you can contact us.

I got the message: “Welcome! We found your account, but it needs a new password” in the login screen.

Your email address is recognized, but you need to create a new 3DEXPERIENCE password to log in with it.

I got the message: “This e-mail is associated with a SOLIDWORKS ID” in the new account screen.

If you got this message when trying to create a new account with your SOLIDWORKS ID email address, it means that you do not need to create a new account. Instead, go to the login screen and enter your SOLIDWORKS ID email and password. If the password doesn’t log you in, create a new password to use in the 3DEXPERIENCE login screen.

I got the message: “Incorrect username/email or password” in the log in screen.

1. First, make sure you have typed your SOLIDWORKS ID email address correctly. The screen will say “Welcome” to the email you typed even if the system doesn’t recognize the email address. Use the “I am not…” link to enter a different email address.
2. Next, make sure your password is correct.
3. If you still get this message, reset your password. Going forward you will use it in the 3DEXPERIENCE page. However, if you do not receive the password reset email, then the system is not able to recognize the email address you entered as a SOLIDWORKS ID or 3DEXPERIENCE ID, and you need to get help from your Site Administrator or VAR. You can also make sure your SOLIDWORKS ID is active by logging into the Customer Portal.

I got a message about a “technical error”.

If you get a message about a “technical error” when you try to create a new 3DEXPERIENCE ID with your SOLIDWORKS ID email address, it is possible that your SOLIDWORKS ID has not been used for a while and has been moved to an inactive state. Go to the Customer Portal and log in to reactivate it, then try logging in on the 3DEXPERIENCE page.

Is there anything else I can try?

Clearing your browser history can often eliminate random problems from previous sessions.

What should I do if I cannot log in?

SOLIDWORKS and Dassault Systèmes make it a priority to resolve any login issues as quickly as possible. Despite DS preparing for this transition, sometimes issues need to be addressed manually. If you cannot log in to the 3DEXPERIENCE login page after trying the suggestions listed above, contact your reseller. They have the experience and direct connections to SOLIDWORKS and Dassault Systèmes to help you resolve your issue.

How can I find out who my reseller is?

If you don’t know who your reseller is, please email us at: CustomerCenterSR@solidworks.com.

SOLIDWORKS Admin Portal

You will no longer use the SOLIDWORKS Admin Portal to manage your use of SOLIDWORKS products and services. The functionality in the “Members” tab will be moved to the Contact Administration Tool in DSx Client Care and Order. The Contact Administration tool allows you to view and manage the people who are associated with your organization.

As stated above, you do not need to assign products to members anymore to grant access to Subscription Services. You only need to add a contact to an entitled organization. If one of your team needs access to Subscription Services, the new process is as follows:

1. Log in to DSx Client Care and Order
2. Click Contact Administration from the Main Menu
3. Add the contact
4. Assign a role. Generally, the “Support Restricted” role is appropriate for most SOLIDWORKS users.

The contact will be considered entitled when they log in with a 3DEXPERIENCE ID using the same email address you defined when you added the contact. If they do not have a 3DEXPERIENCE ID, they can create one at any time.

As a SOLIDWORKS Administrator, you have been automatically granted the Security Administrator role for your organization, which allows you access to Contact Administration. If you do not see Contact Administration in the DSx Client Care and Order Main Menu, please contact your SOLIDWORKS Reseller.

The replacement for the “Products” tab in the Admin Portal is planned for May 2023.

CAD Admin Dashboard

The CAD Admin Dashboard will be inaccessible during this migration. DS are making every effort to restore it for migrated customers by June 2023.

Deployment and Infrastructure

On Premise: In an on-premise setup, the 3DEXPERIENCE Platform is installed on your organization’s own servers and hardware. This requires an initial investment in infrastructure, as well as ongoing maintenance and management of the system. Which means working with partners for implementation of the functionality you want on your on-premise solution. On-premise solutions offer complete control over your data and environment, but also demand higher upfront costs and ongoing resources.

Cloud: In contrast, cloud-based 3DEXPERIENCE Platforms are hosted on third-party servers and can be accessed through a web browser. This eliminates the need for significant upfront investment and reduces ongoing maintenance costs. Cloud solutions also offer scalability, allowing you to easily expand or reduce resources as needed. However, you may have less control over your data and security, depending on the provider’s policies and infrastructure.

Security and Data Privacy

On Premise: With an on-premise 3DEXPERIENCE Platform, your organization is responsible for implementing and maintaining security measures to protect your data. This allows you to customize your security protocols to meet your unique requirements. However, this also means that the burden of ensuring data privacy and compliance falls on your organization.

Cloud: When using a cloud-based 3DEXPERIENCE Platform, the responsibility for data security is shared between your organization and the cloud service provider. Reputable providers adhere to strict security standards and certifications, ensuring a high level of protection for your data.

Cost and Flexibility

On Premise: On-premise 3DEXPERIENCE Platforms typically involve higher upfront costs, including the purchase of hardware and software licenses, implementation, as well as ongoing maintenance and support expenses. However, these costs can be more predictable and consistent over time. On-premise solutions often require long-term commitments, which may not suit businesses looking for flexibility.

Cloud: Cloud-based 3DEXPERIENCE Platforms operate on a subscription basis, which usually results in lower upfront costs. Ongoing expenses are based on usage and can be scaled up or down as needed. This flexibility makes cloud platforms an attractive option for businesses with variable demands or those seeking to minimize capital expenditure.

Collaboration and Accessibility

On Premise: While on-premise 3DEXPERIENCE Platforms can support collaboration, they often require additional setup and configuration to enable remote access. This may limit the platform’s accessibility for external collaborators or remote team members.

Cloud: Cloud-based 3DEXPERIENCE Platforms are designed to support collaboration and accessibility from the outset. As they are accessed through a web browser, team members can collaborate and share information from any location, as long as they have an internet connection. This makes cloud solutions an ideal choice for organizations with dispersed teams or those working with external partners.

3DEXPERIENCE On Premise or On Cloud Conclusion

Choosing between an on-premise and cloud-based Dassault Systèmes 3DEXPERIENCE Platform depends on your organization’s unique needs and priorities. On-premise solutions offer greater control over your environment and data, while cloud platforms provide flexibility, scalability, and easy collaboration. By considering factors such as infrastructure, security, cost, and accessibility, you can make an informed decision about which option is best suited for your organization. Ultimately, understanding the technical specifics of each deployment option will help you select the most appropriate solution to support your organization’s growth and achieve your business objectives.